Feedback Forums

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Welcome to the feedback forum

Here you can:

  • Discuss topics with fellow customers
  • Share your ideas
  • Post a comment
  • Ask us a question
  • Keep up to date with our latest news


What customers have told us so far

We have been hearing that:

  • The cost of living is hurting many households, and energy bills are a big issue
  • The energy market is too complex and there is little transparency
  • Energy bills are not understandable which makes it difficult to reduce bills
  • Many people want their energy supply to be greener, and support growth in renewable energy
  • Some customers still consider renewable energy sources like solar panels as too expensive.

Do you agree or disagree? Share your views in the feedback forum. We will be listening.

Please refer to our forum etiquette guide prior to engaging with this section of the website.

Welcome to the feedback forum

Here you can:

  • Discuss topics with fellow customers
  • Share your ideas
  • Post a comment
  • Ask us a question
  • Keep up to date with our latest news


What customers have told us so far

We have been hearing that:

  • The cost of living is hurting many households, and energy bills are a big issue
  • The energy market is too complex and there is little transparency
  • Energy bills are not understandable which makes it difficult to reduce bills
  • Many people want their energy supply to be greener, and support growth in renewable energy
  • Some customers still consider renewable energy sources like solar panels as too expensive.

Do you agree or disagree? Share your views in the feedback forum. We will be listening.

Please refer to our forum etiquette guide prior to engaging with this section of the website.

  • Power Changers trial wraps-up

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    by Jacqueline Nalder, 03 Apr 2018
    supporting image

    Jemena thanks everyone who participated in the recent Power Changers trial.

  • Electricity network businesses announce one-off heat relief package

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    by Jacqueline Nalder, 09 Mar 2018

    As a special measure, electricity network businesses have today announced a one-off heat relief package for almost 50,000 Victorians who were most affected by the outages during the extreme heat on Sunday 28 January when the networks recorded their highest ever residential demand.